iMXAgent is a client application developed for iPhone and iPad devices. It is designed to complement our suite of applications which are marketed on the Siemens HiPath OpenScape Office system.

iMXAgent is a call center monitoring application and it only works with our server, combined with the PBX system. It can't be used in stand-alone mode. iMXAgent is targeted at our existing and future customer base.

Features include :

• Queue Details (with live updates)
• Average Queue Time (seconds) per queue
• Average Talk Time (seconds) per queue
• Grade Of Service (%) per queue
• Total Calls per queue

Integration :

• Integration with eTellicom IMX PBX system
• Integration with eTellicom VisualSuite Unified Communication platform
• Integration with Siemens HiPath OpenScape Office HX, MX and LX platforms

User guide :

User Guide (iPhone/iPad) : http://etellicom.com/iMXAgent_for_iPhone_User_guide.pdf

Download link :

App Store : http://itunes.apple.com/us/app/imxagent/id456240444?mt=8